Help & Support
We're here to
help you trade with confidence
Reach our support team via phone or email. We typically respond within a few business hours.
Contact Us
Office Address
5th Floor, Madhu Mangal Apartment, Gadhani Raang,
Near Darbargarh Chowk, Soni Bajar,
Rajkot – 360001, Gujarat, India
Near Darbargarh Chowk, Soni Bajar,
Rajkot – 360001, Gujarat, India
Frequently Asked Questions
How do I reset my trading account password?
Open the MIRA Bullion app, tap Forgot Password on the login screen, and follow the OTP-based reset flow. If you face any issues, contact us at atulrajpara@yahoo.com.
Why is my live rate feed not updating?
Ensure you have a stable internet connection. Pull down to refresh the rates screen. If the problem persists, force-quit the app and reopen it, or contact our support team.
How do I report a discrepancy in my trade history?
Take a screenshot of the discrepancy, note the date/time and trade ID, and send it to atulrajpara@yahoo.com. Our team will investigate within one business day.
Is my personal and financial data secure?
Yes. All data is encrypted in transit (TLS 1.2+) and at rest. We do not sell or share your personal data with third parties. Please refer to our Privacy Policy for full details.
How do I update my firm name or profile details?
Profile edits are handled by your administrator. Ask your firm admin to update the details, or contact our support line at +91 98250 26265 and we'll assist you directly.